How Quiz IVR Works?
When the customer will make a call to the predefined number and choose the quiz option:
IVR will play the first question along with the four options.
The users can answer with desired options by selecting DTMF input 1 to 4.
After playing the 10 questions, IVR will play the user score.
If the user already played the questions available for that particular day, IVR will play that you already play the quiz please try again tomorrow.
Key Benefits of Quiz IVR Solution:
Encourage customers to interact with your business.
Automatic access to group chats.
Improved Customer satisfaction.
Reduced operational cost.
24/7 access to users.
Save time and resources.
Improved ROI.
The Quiz IVR solution offered by Innovii can be used for a variety of purposes and provides many benefits for the owning organization.
