The service is created with the intent to:
Make a system completely automated.
Facilitate appropriate responses to the customers using assorted contact methods.
Provide automated checking for order status.Offer easy routing of calls.
Provide reporting and call analytics on a real-time basis.
Support remote working.
Better customer experience.
Our IVR solutions comprised of:
Automated responses to customers.
Real-time reporting and call analytics.
Call tracking and recordings.
Handling a large volume of incoming calls.
Great level of efficiency.
24×7 customer support.
Our Inbound IVR systems are perfect for providing customer support and order tracking and can be used to connect the dialer to the right department, send information through SMS and other methods, etc.
