In today’s competitive environment, telecom companies need to become more responsive by offering new and fast services. In order to reduce the cost of network and product maintenance and provide better customer experience, companies must opt for BSS/OSS transformation.
OSS (Operational Support Systems or Operations Support Systems) is a term used to describe the information processing systems used by operators to manage their communications networks. These systems allow organizations to coordinate resources, processes, and activities while assisting operators to design, build, operate and maintain communications networks.
BSS (Business Support Systems) on the other hand, is the term used to describe the business and/or customer-facing functionality. These systems allow organizations to connect with their customers, create offers for them, and issue bills as well as cross-carrier transactions.
When combined together, both OSS and BSS allow network operators to proficiently and reliably offer services to their customers on various complex machines and global telecommunications networks.
At Innovii, We are offering end to end BSS/OSS Implementation and strategy service inclusive of revenue management, customer management, and operations management. Our end-to-end approach to systems integration can help:
Boost your business processes with our excellent quality BSS-OSS Implementation and Strategy service. For any queries, feel free to contact us.