When it comes to implementing new campaigns or handling the existing ones efficiently, Outbound Dialing and IVR can be the great ways to reach out to more potential customers and serving existing ones at the least cost. These services can also help in projecting a better brand image.

At Innovii, we are offering the Outbound Dialing (OBD) service to our customers. This service will help users to run campaigns and enhance their sales. Customers are just required to sign up with one time verification on the portal (Sub domain) and upload their contacts lists also known as CSV along with media files that will be played during the campaign. The service also facilitates customers to view the call detail records as and when required. The key goal of this service is to provide real-time reports to customers to keep them updated about call status, location status and most importantly presenting a fair picture of returns related to their campaigns.

The service is created with the intent to:

Enhance productivity services.

Provide convenient OBD services.

Facilitate OBD campaigns creation and management.

Provide DND Management.

Audit log management.

Deliver timely dashboard tracking and perfect reports.

Our Campaign management IVR/OBD solutions comprised of:

Consistent and professional approach to mass campaigns.

Sending out pre-recorded customized voice calls.

Configuring OBD calls together with SMS services based on customer response.

IVR inputs.

Lead qualification, surveys, feedback collection, etc.

Real-time analytics.

Through this service, users can execute and manage their campaigns efficiently in any segment and get a better reach that they desire.